Articles

How can I log in to cPanel?

You can log in to cPanel from the dashboard of your Certa control panel by following the steps...

How can I pay multiple invoices

You can pay multiple invoices from your Certa control panel.1.  From the menu on the left hand...

How do I cancel auto renew on an SSL certificate?

We do not automatically renew your SSL certificate. If you want to renew your SSL, please contact...

How do I cancel my Office 365?

You can cancel your Office 365 account by following the steps below, starting from the dashboard...

How do I cancel my domains?

To cancel your domains, follow the steps below from the dashboard of your Certa control panel:1....

How do I cancel my hosting?

You can cancel your hosting with us by following the steps below from the dashboard of your Certa...

How do I change my Certa control panel password?

To change your Certa control panel password while you are logged into the dashboard, take the...

How do I change/update my payment details?

To change or update your payment details in your Certa control panel: 1. While logged in to your...

How do I register a new domain name?

From the main dashboard of your Certa control panel, follow the instructions below:1. Click...

How to create a ticket

To raise a ticket for support from the Certa help desk, follow the instructions below.1.  From...

How to view announcements

In the unlikely event that there is a hardware or software failure that affects your service, an...

The Cloud server dashboard

The hosting dashboard

The Certa hosting dashboard is acccessible from the main Certa dashboard.1.  Using the menu on...

What is the company's registration or VAT number?

Certa hosting is registered with Companies House as CERTA INTERNET LIMITED Company number:...

Where can I change or update my personal details?

You can change and update your personal details through your Certa control panel.  That includes...

Where can I find a list of my cloud servers?

You can find a list of your cloud servers from the main dashboard of your Certa control panel,...

Where can I find access to my Office 365?

You can find access to your Office 365 by logging into your Certa control panel dashboard and...

Where can I find my SSL certificates?

To find your SSL certificates from your Certa dashboard, follow the steps below:1. Click 'SSL' on...

Where can I find my hosting accounts?

You can find your hosting accounts from the dashboard of your Certa control panel:1. Click...

Where can I find my hosting dashboard?

You can find your hosting dashboard from the main Certa dashboard by following the steps below:1....

Where can I find my invoices?

To find your invoices while you are logged into the Certa control panel:1. Click 'Billing' from...

Where can I find my list of domain names?

To find the list of your registered domain names from your Certa control panel, follow the steps...

Why have I been asked to supply extra information for my purchase?

Why is my account showing as fraud?

To protect our customers from fraud we employ the highest levels of security. Reasons for 'fraud'...